• The first query is in: Do I need to have location services turned on?

Yes, that gives the phone persmission to try get a location fix. It can be on the battery saver mode though, as the app will use network tracking in that case.

  • Help, someone saw my code and now they can track me, can I change it?

Yes, since version 2.1.1 it is possible to change your code. Simply uninstall and re-install the app and you will be given a new code. Note that this means you will still need to use your old code to see your old data, and you will need to re-create any geo-fences you may have made.

We will periodically update this page with the common issues experienced by users.